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Shipping & Returns

Where do you ship to?

Currently, we ship to Canada, U.S.A., and Ghana. For other countries, please contact us directly here. We do not ship to P.O. Boxes.

 

How much is shipping?

Shipping is free on all orders.

 

Where does the merchandise ship from?

All of our cookware products ship directly from Canada.

 

Can I track my order?

Once your order is shipped, you will receive an email containing the Canada Post tracking number.

 

Do you offer refunds or exchanges?

Items must be returned unused and in all of its original packaging. Shipping costs are not covered by Mersi Cookware when returning your item(s). Please note, we only offer store credit. Exchanges can be made.